Build better customer relationships with Booked it CRM

The CRM is the heart of the Booked It system, serving as a centralised database for your customers and their activities. It integrates seamlessly with our booking system and marketing suite, offering end-to-end customer management and effortless communication.

Understand your customers

Gain a comprehensive understanding of your customers at both macro and micro levels. Analyse every interaction in detail to make informed decisions.

Build personal relationships

Leverage customer insights to deliver personalised services, making customers feel valued and enhancing their loyalty and feedback.

Communicate with ease

Segment your customers based on preferences and interactions, and use these segments to run targeted campaigns across email, SMS, and push notifications effortlessly.

Reviews and feedback

Automatically trigger emails and messages post-booking to solicit feedback and reviews. Distinguish between positive and negative experiences, using constructive criticism to improve your business.

Reporting and communication dashboard

Manage your business from a central dashboard packed with insightful reports and a comprehensive communication suite. Handle inquiries, manage bookings, and oversee all social messaging for smooth operations.

Find out more!

The best way to understand our software’s potential is through a demo with our Sales Team. These no-pressure, no-commitment sessions take about 30 minutes. Schedule a time that suits you, and our team will guide you through the software, demonstrating how it works and answering any questions.

Prefer a quick conversation?

Call us now and select option 2, and you’ll be connected to our Sales Team.

0207 118 5055 Phone Us

Common FAQs

What does this cost?

Our pricing model aligns with your success. We charge a small fee per transaction, which you can either absorb or pass on to your customers as a booking fee. Learn more on our Pricing

Will it work with your existing software?

Our open API design ensures seamless integration with most software systems you might be using. For more details, visit our Integrations page or call us at 0207 118 5055, selecting option 2 to speak with an expert.

We moved from Eventbrite to Booked it in 2019 and haven’t looked back. Simple to use, wider reach, great automation. It’s a no brainer.

Stephen Sullivan

Head Promoter at Glitterbomb Events

“Booked it built us a bespoke solution to handle bookings and marketing automation for our 8 sites across the country. The technology is great and their engaged audience has been fantastic to drive new customers through the door.”

Pete Terry

Director at Disco Bowl