A powerful dashboard that is full of insight
Take your business to the next level with insightful and intelligent data
The Booked it CRM system enables you to understand your customers like never before. Analyse each interaction on a granular level to make informed decisions.
Once you understand your customers' needs and preferences, use this information to provide a more personalised service, making your customers feel special and important.
Segment your customers based on their preferences and interactions, then use these segments to run targeted campaigns in the form of email, SMS and push notifications.
After a booking, trigger automated emails and messages to encourage feedback and reviews. Differentiate customers that have had a good experience from those that have had a poor one. Use negative feedback constructively to improve your business.Learn More
Take your business to the next level with insightful and intelligent data
Use the dashboard to receive and respond to emails. Include attachments and even save your own templates to respond to messages and emails quicker.
Manage all social messaging from one dashboard. Both inbound and outbound to respond to queries and send marketing messages. Sync your inboxes and start immediately.
Segment your customers by spend, visits or habits.
Improved ROI on highly personalised marketing campaigns.
Detailed reports enabling you to understand your customers like never before.
Benchmark your business against your competition.
All data captured and stored is not only secure but also GDPR compliant.
Dedicated account manager to get the most out of your CRM.
We see Booked it as a perfect partner due to its social community, innovative technology and large reach across the UK.
We moved from Eventbrite to Booked it in 2019 and haven’t looked back. Simple to use, wider reach, great automation. It’s a no brainer.
Booked it is by far the best ticketing solution we have ever used. Our events appear all over the web, we sell more tickets and automate a lot of our direct marketing.
We partnered with Booked it back in 2018 and they provide all of our technology to our 25,000 customers across 7 party resorts. From package and ticket sales through to RFID wristbands to track attendance in resort and increase spend per head. It’s been a complete game changer for our business.
Booked it built us a bespoke solution to handle bookings and lane management for our 8 sites across the country. The technology is great and their engaged audience has been fantastic to drive new customers through the door.
We have been using Booked it for our tickets and booking system for a while now. The smooth running technology they use has made us a lot more organised.
The Booked it loyalty solution has been amazing for us, it is a great way to build relationships between our customers and see’s them earn rewards in the process. Everyone is happy that way.
CRM Booking system is a powerful and essential tool for any business. It is an online booking and customer relationship management (CRM) system that helps streamline the process of creating, managing, and tracking bookings while overseeing interactions with customers. This comprehensive system can help you optimise marketing campaigns, allocate resources more efficiently, and improve customer satisfaction.
The best CRM Booking systems like Booked IT, provide multiple functions including contact management, task scheduling, document customization and email automation. This allows you to easily build relationships with your clientele by automating routine tasks like appointment reminders or payment reminders to keep customers informed about their proceedings. You can also collect feedback from customers in real-time using surveys or polls to continually improve your services over time.
The integrated features provided by a good CRM booking system enable full oversight of the complete customer lifecycle – from lead generation to sales conversion to post-sale support – for an efficient workflow process across all departments within an organization. By leveraging analytics such as purchase history or lead sources, businesses are able to develop personalised strategies for targeted marketing that maximise ROI potentials while minimising spending costs on irrelevant audiences or demographics.
Overall, the implementation of advanced technologies such as a CRM booking system will create significant operational value allowing businesses of any size – big or small – grow their reach without having to invest substantial running costs into manual operations associated with handling booking needs traditionally each day.
Having an integrated CRM and booking system can bring numerous benefits to hospitality businesses. An integrated system allows businesses to capture customer data in one place, giving them much better visibility of their customers’ behaviours, preferences, and history. This helps them create highly targeted marketing campaigns that are tailored to the individual needs of each customer, which leads to higher engagement and conversion rates.
Additionally, automation solutions built into the CRM help reduce manual data entry efforts while making sure there is no risk due to data entry errors. This leaves more time for businesses to focus on providing excellent service and optimizing their business processes for maximum efficiency. Automated email campaigns and promotions also become much easier when all the customer information is stored in one centralised location – allowing you to personalise messages quickly without needing a lot of extra resources or effort.
Overall, having an integrated CRM & Booking system ensures that hospitality business owners have access to valuable insights about their customers that they need for more effective decision-making while saving time on tedious tasks like manual data entry – leading to greater efficiency overall!
A Customer Relationship Management (CRM) booking system is an essential tool for any business that wants to efficiently manage and nurture customer relationships. The main features of such a system include:
1. A powerful dashboard that provides deep insights into customer behaviour – including no-shows, cancellations, their booking history, and communication logs between you and the customer. This allows you to make informed decisions quickly which helps improve your business’s overall performance.
2. Automated email processing from within the dashboard so you never miss out on important messages from customers or prospective customers again. Your CRM booking system might also offer built-in templates for responding to incoming emails quickly and professionally so less time is needed manually crafting replies.
3. Segmentation capabilities that can categorise customers based on their preferences and interactions with your brand in order to run more personalised marketing campaigns such as targeted emails, SMS messages or push notifications direct to mobile devices depending on what segment they are in – this has been proven time and again as one of the most effective lead generation tactics available today!
4. Social media management tools that enable you to handle conversations with your customers across all platforms at once while keeping track of all interaction histories in one convenient location – great for building up trust with potential leads who may prefer using social networks instead of emailing or leaving voice messages like before!
Overall, having a CRM Booking System with these features will give any company the means by which they can better nurture relationships across multiple channels while achieving true operational efficiency through easy access to valuable data insights which helps reduce response times when dealing with customer inquiries or complaints, leading ultimately towards increased loyalty amongst current clients as well as boosting credibility amongst those who have yet take advantage of your services/products!
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
|The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
|This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".