Allow your customers to order from their phone to their table
Minimise contact between staff and customers and make it easier than ever for your customers to place orders

Minimise contact between staff and customers and make it easier than ever for your customers to place orders
Mobile ordering is the modern way of allowing your customers to order and pay, straight from their phone. Maybe you’d like customers to use the app to order, or maybe you’d like them to order straight from your website. Whichever option you prefer, Booked it technology makes this possible.
As well as helping your business to meet any government regulations for obtaining customer details for test and trace, our mobile ordering technology is convenient for customers, efficient for venues and simple to implement. Give us your menu, and we’ll do the rest!
Your customer selects their table, chooses their food and drink and pays. Their card details are stored so they only need to enter them once. They can also use the re-order button to order the same round again.
You have access to your own dashboard to have behind the bar or in the kitchen. See orders come through in real time and mark them as complete once they have been actioned. You also have the ability to amend and refund orders too.
Capturing customer details such as name, email, mobile number and DOB enable you to deliver insightful marketing campaigns. A treat on their birthday via email, a SMS special offer on their favourite food- with the right data, your campaigns can be targeted, useful and successful.
Booked it loyalty has been proven to increase spend by 13%. How? Your customers earn points for every £1 they spend, with rewards on offer when they reach a set number of points. As well as driving loyalty, customers tend to spent extra to reach their next reward. With new regulations and a highly competitive market for hospitality and leisure, loyalty is paramount to business success.
Booked it make a daily payment at midday. This includes all of your takings for the previous 24 hours. For example, all of your takings from Saturday will be processed at midday on Sunday.
Forget mammoth set up fees and huge fees per transaction, there are no set up costs at all with Booked it and our fee is 1.5% + 20p per transaction. Either absorb this cost as a business or add it to your customer’s bill by way of a transaction fee. For example, the transaction fee for your customer on a £20 order would be
50p.
Allow your customers to place orders and collect from the bar or another collection point. Increase the efficiency of your bar and drive extra revenue by reducing queue times. Trigger SMS, email and push notifications to let the customers know when their order is ready.
If you want to go bespoke with styling and branding
to suit your venue, Booked it can help. Choose from a branded app, or integration into your website to direct customers to your own channels. The booking journey and process for your customer remains the same, but making your new booking and ordering processes branded can enhance their overall customer
experience.
When you join Booked it, we’ll provide free POS displays to make it even easier for your customers to understand your new booking system. Branded to suit your venue, these handy POS displays direct customers to download the app or visit your web page to access the menu and pay. We can even add a QR code to make the process even simpler.
If you operate your kitchen from a printer we can integrate your dashboard to your printer. This means any order that goes through to your dashboard can also be sent to your printer, making it easier to manage orders between kitchen staff and front of house.
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