Booking software for competitive socialising

We work with a number of competitive socialising venues across the UK, providing ticketing, mobile ordering, loyalty, marketing and access control solutions.

How our booking software works for competitive socialising venues:

Add the booked it booking widget to your website, socials and app, and provide an easy way for your customers to make bookings, pre-order food and beverage, purchase or book add-ons, wherever they find you.

Customers receive their tickets via branded email, with a QR code for paperless scanning at point of entry, along with additional upsell opportunities and key guest information. The built-in marketing platform allows for a sequence of pre and post booking opportunities, across email, sms and socials, building excitement, providing important information, encouraging social sharing, offering upsell opportunities, and gathering post-visit feedback.

On arrival customers can scan themselves in via self-serve kiosks, or your staff can provide a more personalised service by using handheld devices to scan guests in.

Provide seamless customer service across your venue, by providing your team with access to key information via handheld devices, allowing for on-the-spot query resolution, food and drink purchases, guest access and management, and additional upsell opportunities, without the customer having to leave their game.

Scores and results can be sent to customers after their visit, providing additional opportunities for future bookings, gathering feedback, as well as social sharing, increasing visibility of your venue.

A central CRM provides a full view of customer activity, and is linked with the marketing dashboard, allowing you to quickly send out communications to segmented groups, provide a personalised service, and spot opportunities. Easily manage and respond to inbound queries, to turn more enquiries into bookings.

View live reports in the dashboard, send push notifications to specific team members and access a full suite of reporting, including sales, refunds, current capacity usage, along with personalised reports.

The solution also manages memberships and loyalty schemes, to build and grow customer advocacy. These integrate seamlessly with the booking and ticket platform, to provide an all-in-one solution. 

Our open API means seamless integration with your existing software, and staff receive full training on the software before launch, providing a pain-free way to upgrade your booking and guest management software.

Book a demo

Book a no-pressure demo today to see how Booked it could benefit your venue.